Maintenance Procedures and Instructions
We have compiled answers to frequently asked questions as well as cleaning and care instructions related to products sold by Lapetek.
The most frequently asked questions are divided into sections by product category, and you can also search for answers using keywords.
Additionally, you can find our service center network listed by location on our website.
Our spare parts shop offers a complete range of maintenance products, and you can order any necessary spare parts and cleaning agents from there. Below is a direct link to the most common cleaning and care products.
Do you need to find the name or product code of an item? You can find that information here where you can find the product name or item number.
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Order cleaning agent for deep cleaning of stainless steel sinks |
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Order cleaning agent for cleaning stone ceramic sinks |
In case of a product defect, we kindly ask you to follow the instructions below
Please note that our warranties and our service/customer service only apply to questions and service needs related to products sold by Lapetek.
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The product was purchased less than two years agoAll products sold by Lapetek come with a two-year warranty. If a fault occurs, please check the serial number on the product or, if not available, the product number on the type plate, and inform us of the issue via the contact form the contact form. - Lapetek offers a warranty for all products sold by them - Our customer service will process your case within 24 hours on weekdays. |
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The product was purchased over two years ago- Service centers that repair Lapetek products are listed by location at the top of the page. - Alternatively, you can contact us via the contact form the contact form if you prefer. - Our customer service will process your case within 24 hours on weekdays. |