Terms and conditions of use
This site is provided to you by Oy Lapetek Ab (“Lapetek”). If you have any comments or questions, please contact Lapetek through this form.
You are welcome to use www.lapetek.com and www.lapetek.fi (the “Site”) under the terms and conditions set out below.
Terms of use
By accessing and using the Site, you are deemed to have read and accepted these Terms of Use. If you do not agree to these Terms of Use or any part of them, you may not access or use the Site.
Lapetek may modify or change these Terms of Use at its discretion. Your continued use of this site (or any other Lapetek site) after such modifications or changes indicate your acceptance of the amended Terms of Use.
We will emphasize any modifications or changes made to the Terms of Use, but we encourage you to review the Terms of Use regularly. If you do not agree to any modifications or changes to the Terms of Use, you must immediately stop using the Lapetek Sites.
The Site is primarily intended for use in Finland. Access to this site is restricted to countries in the European Union.
Accuracy of Content
Lapetek makes every effort to ensure that the content of the Site is accurate and up-to-date, but Lapetek makes no warranty (express, implied or otherwise) to the reliability, accuracy or completeness of the information contained on the Site.
Lapetek reserves the right to remove material from the Site at its sole discretion and without prior notice.
All specifications, pictures and images of Lapetek products are generic. Furthermore, the images may include optional accessories. If you choose to rely on the information provided on this Site, it is entirely at your own risk (subject to applicable law) and Lapetek is not liable for the outcome.
Pricelist
In consumer trade, prices for individual products include VAT. Prices do not include shipping, unless stated otherwise. Corporate customer product prices are shown exclusive of VAT. In both cases, the total price of the order is represented including VAT before placing the order. The tax is also shown as a separate figure. In case there are clear price errors in the price list, the product will not be sold at a clearly lower price if the customer can be assumed to have realized the error.
Delivery time estimates are based on the current stock situation. Lapetek is not responsible for any delays caused by unforeseen changes from outside its sphere of influence.
Lapetek reserves the right to restrict the sale of products in exceptionally large quantities.
Shipping
Lapetek offers a vast range of delivery methods. Read more about delivery methods and their service content on our website. The Lapetek shopping cart automatically takes into account any offers on delivery.
We aim to process a completed order within 24 hours of receiving the order. A completed order is an order that has all the products in stock and reserved for the order, and the payment method of the order is approved.
Lapetek is not obliged to reserve other products of the same order to the customer if one product is unavailable or delivery is delayed for reasons beyond Lapetek’s control. Alternatively, the customer may accept the delayed delivery of the product or cancel the order.
Payment
Up-to-date information on payment options is displayed when placing the order. The Paytrail payment service is a payment brokerage service, the payment methods comply with the contract terms and restrictions of the payment method producer.
Returns
Consumer customers have a 14-day return policy. Returns must be notified in advance via this link and may be returned by sending them to Oy Lapetek Ab, Kankiraudantie 1, 00700 Helsinki.
The consumer is responsible for all return costs.
The right of return only applies to unused and salable products in the original packaging. The customer is legally responsible for the impairment if the product is taken into use. The value of a product that has been taken into use does not correspond to a new product.
We kindly ask you to save all customer return documentation carefully until you have received notice of the product being successfully returned to Lapetek.
All products to be returned must be carefully packed in their original packaging.
Warranty
Our products have a 24-month warranty from the day of first use for material and manufacturing defects. However, the warranty is valid for up to 30 months from the date of delivery.
Lapetek is not liable for indirect damages. In the event of a defect in the material, we will only replace the part of the defective material. The warranty does not cover consumable parts.
Reclamation / claim of defective product(s)
The customer is required to present a proof of purchase, receipt or other proof of place and date of purchase at the time of return or when claiming defective goods. Lapetek reserves the right to charge the buyer the costs of searching for the order information.
All reclamations and claims of defective product(s) will only be processed in writing. A free-form complaint should be done using this form. Complaints are not handled by the sales staff.
Jurisdiction and Dispute Resolution: The Consumer Customer has the right to refer any dispute arising from this agreement to the Consumer Disputes Board (www.kuluttajariita.fi). Before submitting the matter to the Consumer Disputes Board, consumer must contact the Consumer Advisory Service of their local Register Office (www.kuluttajaneuvonta.fi). The customer may file a claim against Lapetek in respect of any dispute arising from the agreement, either in the district court in the locality in which Lapetek is domiciled or in the locality in which the customer is domiciled. Unless the customer is domiciled in Finland, disputes will be settled in the district court of Lapetek’s domicile.
Arbitrator expenses are not reimbursed, since the Consumer Disputes Board and the Consumer Advisory Services provide free assistance in resolving any dispute.
Intellectual property rights
You acknowledge and agree that all copyrights, trademarks and other intellectual property rights in the Content of the Site, including, without limitation, all computer programs and all HTML and other code contained in the Site, are the exclusive property of Lapetek and protected by copyright and other laws and international agreements.
You may not modify, copy, distribute, transmit, present, retransmit, reproduce, publish, license, commercially exploit, create derivative works of, transfer or sell any material that appears on the Site without a prior written permission of Lapetek.
The site and its content are copyrighted material. All copyrights are owned by Lapetek unless otherwise stated. Without limiting the foregoing, the copying of abovementioned materials to another server or location for publication, reproduction or distribution is expressly prohibited.
All trademarks appearing on the Site are marked with either ® or ™. All trademarks appearing on the Site are owned by Lapetek or licensed by the trademark holder to use the trademark on the Site.
If you wish to obtain permission to use any trademark or other material appearing on the Site, please contact us through this form.
Picture Gallery
Images and materials are available for limited use through the Picture Gallery. If necessary, please contact us through this form.
Prohibition of Commercial Use of Site Content
You have the right to use the material on the Site only as expressly authorized by Lapetek.
Linked Destinations
The Site may contain links to other websites operated by parties other than Lapetek. These links are provided for the convenience of users, and Lapetek is not responsible for the availability of such external sites or sources, nor does Lapetek accept any liability for the content of such external sites. Lapetek has no responsibility or control over the privacy policies (if any) of such external sites.
We recommend you to review the terms of use and privacy practices of these external sites before opening and using them.
Limitation of Liability
By its very nature, the Internet is an unreliable medium. Therefore, you agree that this Site is provided “as is” and “as available”.
Lapetek makes every reasonable effort to ensure the Site is operating properly at all times. However, Lapetek does not warrant the Site to be uninterrupted, timely, secure or error-free, that any errors are fixed, or that this Site or the server that makes the Site available are free from computer viruses, bugs or other malfunctions.
Privacy Policy
Our Privacy Policy is available by clicking on the link below.
Applicable law
These Terms and Conditions of Use are governed by and construed in accordance with the laws of Finland. By accepting these Terms and Conditions of Use, you irrevocably submit to the exclusive jurisdiction of the Finnish courts.